Fill more units without hiring more staff.
Most storage facilities lose leads to the competitor that responded first. SurfBloom automates your inquiry follow-ups, review requests, and tenant communication so empty units don't stay empty because someone forgot to call back.
Facility Assistant
10:15 PM (Office Closed)
An AI receptionist that never clocks out
Every missed call and after-hours message gets handled instantly. SurfBloom's AI chatbot responds to inquiries, answers common questions about unit sizes and features, and routes prospects directly to your reservation flow.
It responds using your facility name and tone without guessing at exact inventory. Your prospects get immediate help and a clear next step, and you see the full conversation waiting for you in the morning.
Learn more about AI ChatbotEvery text and message in one inbox
Stop checking three apps to see who reached out. SurfBloom pulls all your tenant and prospect conversations into a single inbox — SMS, webchat, and more in one thread per contact.
Your team can see the full history, pick up where someone left off, and respond without asking "did we already get back to them?" Every conversation links to the contact record so context is never missing.
Learn more about Conversations
Inbox
Unit 402 - J. Smith
What are your gate hours?
New Lead (Web)
Send me the link to reserve...
Hi, what are the gate hours this weekend for the holiday?
Hey James! The gate hours remain normal (6 AM - 10 PM) all weekend. Enjoy the holiday! 🎇
Set it andforget it.
Self-storage is meant to be passive income. Make sure your facility's marketing and communication are just as hands-off.
SafeSpace Storage
Hi Sarah! Thanks for choosing SafeSpace today. Was your move-in experience smooth? We'd love a quick Google review!
review.link/safespace
More five-star reviews on autopilot
The facilities with the most reviews win local search. When a tenant opts into your messaging, a workflow handles the rest — a personalized text goes out after move-in with a direct link to your Google review page.
AI writes the message using the tenant's name and move-in details so it reads like a personal follow-up, not a mass blast. Didn't leave a review after five days? A gentle nudge goes out automatically. Left one? A thank-you message fires.
Learn more about ReviewsAutomations you can see working
Build visual workflows that handle your repetitive communication automatically. Drag triggers and actions onto a canvas, connect them, and let them run.
New tenant signs a lease — welcome text goes out, facility rules follow the next morning, review request fires a week later. Lease coming up for renewal — reminder goes out at 30 days, follow-up at 14.
You see every step on a visual tree, not buried in settings. No code, no guesswork.
Learn more about Workflows