Contact Management

Every client. Every message.
Every review. One record.

Your contacts aren't just a list — they're the backbone everything else runs on. Every text, review, survey, task, and workflow execution ties back to a single record. When you open a name, you see the whole story.

Contact Ingestion

Live
Web Form
AI Chatbot
Booking
QR Scan

Sarah Jenkins

Added 2m ago

Web Form

Mike R.

Added 15m ago

Chatbot

Elena V.

Added 1h ago

Booking

David T.

Added 3h ago

QR Scan

Stop entering clients by hand

SurfBloom pulls contacts in automatically from the places your clients already interact with you. Someone books through your scheduling tool — they're a contact. A lead fills out your web form — contact.

Someone scans a QR code at your front desk, or your AI chatbot captures a name and number at 11pm — contact. Every entry tracks where they came from so you know which channels are actually bringing people in.

You open SurfBloom in the morning and your new leads are already there, already sourced, already ready for whatever workflow you've built.

Crystal clear tropical ocean water

CrystalClear.

The record is the source of truth, not someone's memory. Give your entire team absolute clarity on every single relationship.

No more "what happened with this person?"

Open any contact and see everything — every SMS sent, every review they left, every survey response, every task created about them, every workflow that fired for them.

It's all on one timeline, in order, with nothing hiding in another app. Your front desk can pull up a name and know exactly where things stand without asking three people.

New team member starts next week? They open the contact and they're caught up.

JD

James Donovan

+1 (555) 019-8372

SMS SentJust now

"Hi James, your appointment is confirmed for tomorrow at 2 PM."

Task CompletedYesterday

Review onboarding documents

Google ReviewOct 12

"Fantastic service, highly recommend!"

Workflow FiredOct 5

Entered New Client Onboarding sequence.

New Lead2

Tom H.

HVAC

A. Miller

Roof Repair
Booked1

Sarah J.

HVACReferral
Completed8

Mike R.

Maintenance

Organize people the way your business thinks

Every business groups their clients differently. A contractor thinks in job types. A gym thinks in membership tiers. Categories let you label contacts however makes sense for you.

Customizable stages let you track where each person is in your process. New lead, consultation booked, service completed, review requested — define the stages once and move people through them manually or let workflows do it automatically.

Filter your entire contact list by category, stage, or both. Then target campaigns, trigger workflows, or pull reports based on exactly the slice of people you need.