Manage the tenants,
not the chaos.
Between maintenance requests, lease renewals, and vacancy marketing, things slip. SurfBloom automates tenant communication, review collection, and team follow-ups so your properties run tighter with less manual work.
Automations you can see working
Build visual workflows that handle your repetitive communication automatically. Drag triggers and actions onto a canvas, connect them, and let them run.
Lease expires in 60 days — renewal reminder goes out, follow-up text two weeks later, task gets created for your team if they don't respond. New tenant moves in — welcome message, parking info, and a survey follow in sequence.
You see every step on a visual tree, not buried in settings. No code, no guesswork.
Learn more about WorkflowsAn AI receptionist that never clocks out
Every missed call and after-hours message gets handled instantly. SurfBloom's AI chatbot responds to inquiries, answers common questions about availability and pricing, captures lead information, and books tours.
It uses your property name, tone, and active listings. Your prospects think they're talking to your leasing office. You see the full conversation waiting for you in the morning.
Learn more about AI Chatbot
Leasing AI
8:45 PM (Office Closed)
SeamlessLiving.
When communication is proactive and issues are solved instantly, tenants don't just stay — they bring their friends.
How satisfied were you with your recent repair?
"Carlos was great. Fixed the AC in under 20 minutes and left the place perfectly clean."
Know what your tenants actually think
Send short surveys after move-in, maintenance completion, or lease renewal to catch problems before they become vacancies. Responses flow straight into your CRM — tied to the tenant, not floating in a spreadsheet.
Low score? A workflow can automatically create a follow-up task for your team to reach out and make it right. Track satisfaction trends across properties and spot issues before they cost you renewals.
Learn more about SurveysCatch bad experiences before they go public
Not every unhappy tenant leaves a review — most just don't renew. SurfBloom's feedback system gives them a private channel to tell you what went wrong before they tell Google or Yelp.
Slow maintenance response, noisy neighbor, billing confusion — you hear about it first. Negative feedback triggers a workflow — task created, team notified, follow-up sent — so you can fix the problem while the tenant still lives there.
Learn more about Feedback
Private Feedback Captured
JUST NOW
Unit 214 (Move-in Survey)
"Overall the apartment is nice, but the master bedroom window blind is completely broken and won't close."