Busy modern restaurant with warm ambient lighting
Solutions for Food & Hospitality

Full tables start with full inboxes.

Reservations, catering inquiries, and "are you open right now?" texts don't stop when your kitchen gets slammed. SurfBloom automates your guest follow-ups, review collection, and lead responses so you never lose a booking because nobody had time to reply.

Empty restaurant after close with warm pendant light

Host AI

11:30 PM (Closed)

Hi! I was looking to book a table for 8 people for a birthday dinner this Friday. Do you have anything available?
Happy early birthday! 🎉 We can absolutely accommodate a party of 8. I have availability at 6:00 PM or 8:30 PM this Friday. Would you like me to lock one of those in for you?
8:30 PM would be perfect!

An AI receptionist that never clocks out

Every missed call and after-hours message gets handled instantly. SurfBloom's AI chatbot responds to inquiries, answers questions about hours and menus, captures event and catering leads, and books reservations.

It responds using your restaurant's name, tone, and personality. Your guests think they're talking to your host stand. You see the full conversation waiting for you before the lunch rush.

Learn more about AI Chatbot

More five-star reviews on autopilot

The restaurants with the most reviews win local search. When a guest opts into your messaging, a workflow handles the rest — a personalized text goes out after a visit with a direct link to your Google review page.

AI writes the message using the guest's name and visit details so it reads like a personal follow-up, not a mass blast. Didn't leave a review after five days? A gentle nudge goes out automatically. Left one? A thank-you message fires.

Learn more about Reviews
Couple laughing outside a restaurant at night

Osteria Bella

Hi David! Thank you so much for joining us for dinner tonight. If you enjoyed the pasta, we'd love a quick Google review!

review.link/osteria

Warm restaurant ambiance and bokeh

PerfectHospitality.

Great service doesn't end when they walk out the door. Keep the relationship warm and turn first-time guests into lifelong regulars.

Restaurant manager standing at the pass looking over the dining room
VIP Anniversary Follow-up
GUEST RECORD SYNCED

How was your anniversary dinner with us?

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"Incredible! The server brought out complimentary champagne and the steak was cooked perfectly. See you next year!"

Know what your guests actually think

Send short surveys after visits to catch problems before they become bad reviews. Responses flow straight into your CRM — tied to the guest, not lost in a comment box.

Low score? A workflow can automatically create a follow-up task for your manager to reach out and make it right. Track satisfaction over time and spot patterns — slow service on Fridays, cold food complaints in winter — before they cost you regulars.

Learn more about Surveys

Your team's entire to-do list in one board

Every follow-up, callback, and handoff becomes a task your team can see on a shared board. Table, Kanban, or Calendar — pick the view that works.

Each task links to the guest, review, or conversation that created it so nobody asks "which catering inquiry was this?" Built-in messaging lets your team discuss tasks without shouting across the kitchen.

Learn more about Tasks
Restaurant team gathered around a tablet before service

Shift Priorities

2 To-Do

Call back Wedding Catering Lead

Due today by 4 PM

Follow up on 3-Star Review

Unassigned