Better patient communication without more admin work.
Your staff is stretched thin. SurfBloom automates appointment follow-ups, review collection, and patient outreach so your team spends less time on the phone and more time on care.
Clinic Concierge
9:15 PM (After Hours)
An AI receptionist that never clocks out
Every missed call and after-hours message gets handled instantly. SurfBloom's AI chatbot responds to inquiries, answers common questions, captures lead information, and books appointments — all using your practice name, tone, and services.
Your patients think they're talking to your front desk. You see the full conversation waiting for you in the morning.
Learn more about AI ChatbotKnow what your patients actually think
Send short surveys after visits to catch problems before they become bad reviews. Responses flow straight into your CRM — tied to the patient, not floating in a spreadsheet.
Low score? A workflow can automatically create a follow-up task for your team to reach out and make it right. Track satisfaction trends over time and spot issues before they cost you referrals.
Learn more about Surveys
How was your visit with Dr. Evans today?
"Wait time was less than 5 minutes. The nurse was very gentle."
UnwaveringCare.
Let the software handle the scheduling, the follow-ups, and the reviews so your team can focus entirely on the patient in the room.
Oak Wellness Clinic
Hi David! Thanks for visiting us today. If you had a great experience with Dr. Smith, we'd love a quick Google review!
review.link/oak-wellness
More five-star reviews on autopilot
The practices with the most reviews win local search. When a patient opts into your messaging, a workflow handles the rest — a personalized text goes out after every visit with a direct link to your Google review page.
AI writes the message using the patient's name and service details so it reads like a personal follow-up, not a mass blast. Didn't leave a review after five days? A gentle nudge goes out automatically. Left one? A thank-you message fires.
Learn more about ReviewsAutomations you can see working
Build visual workflows that handle your repetitive outreach automatically. Drag triggers and actions onto a canvas, connect them, and let them run.
Patient completes a visit — thank-you text goes out, survey follows the next day, review request three days later, task gets created if they don't respond. You see every step on a visual tree, not buried in settings. No code, no guesswork.
Learn more about Workflows