Fill more bays by fixing your follow-up.
Most shops lose repeat business because they never ask for it. SurfBloom automates service reminders, review requests, and lead follow-ups so customers come back before they even think about going somewhere else.
Service Completed
Full Synthetic Oil Change
Service Reminder SMS
"Hi Mike, it's been 3 months since your last oil change..."
Send the right message at the right time
Build drip sequences, one-time blasts, or ongoing nurture campaigns — all from one place. Text, email, or both. Target by tag, status, or any custom field in your CRM.
Send an oil change reminder at 90 days, automate a thank-you after every service, or re-engage customers you haven't seen in six months. Every send is tracked so you know what landed and what didn't.
Learn more about Campaigns
SmoothCruising.
Keep your bays full, your team focused, and your customers coming back on absolute autopilot.
An AI receptionist that never clocks out
Every missed call and after-hours message gets handled instantly. SurfBloom's AI chatbot responds to inquiries, answers common questions, captures lead information, and books appointments — all using your shop name, tone, and services.
Your customers think they're talking to your front desk. You see the full conversation waiting for you in the morning.
Learn more about AI Chatbot
Auto AI Assistant
8:45 PM (After Hours)
Elite Auto Repair
Hey Chris! Thanks for trusting us with your brakes today. If you have 30 seconds, we'd love a Google review!
review.link/elite-auto
More five-star reviews on autopilot
The shops with the most reviews win local search. When a customer opts into your messaging, a workflow handles the rest — a personalized text goes out after every service with a direct link to your Google review page.
AI writes the message using the customer's name and service details so it reads like a personal follow-up, not a mass blast. Didn't leave a review after five days? A gentle nudge goes out automatically. Left one? A thank-you message fires.
Learn more about ReviewsCatch bad experiences before they go public
Not every unhappy customer leaves a review — most just find another shop. SurfBloom's feedback system gives them a private channel to tell you what went wrong before they tell Google.
Negative feedback triggers a workflow — task created, team notified, follow-up sent — so you can recover the relationship while it's still recoverable. Turn a would-be 1-star review into a loyal customer.
Learn more about Feedback
Private Feedback Captured
JUST NOW
David R. (2018 F-150)
"Truck runs fine but there's a grease smudge on the driver seat that wasn't there before."